Monday, September 12, 2011

Making All Our Customers Happy

Fred Leeds Property Management works harder than any South Bay property management company to ensure that both tenants and landlords are happy. It’s a fine line sometimes, as it’s almost as though there are two customers—and the customer is always right… right?
What we do at Fred Leeds Properties is make sure that we provide the best, most attentive customer service possible. While there can’t always be two customers in a situation that are right, what we can do at Fred Leeds Property Management is make sure that everyone is happy.
We’ve kept our reputation as the best South Bay property management company by carefully following our time-tested strategy: 1) We carefully and sympathetically listen to our tenant’s concerns and issues. 2) We straightforwardly explain that while we may agree with some points there are reasons why the issues can’t be resolved in the exact manner that they’d like. 3) We then determine a way to meet the tenant halfway, in a manner that the landlord approves of.
What we’ve seen with Fred Leeds properties is that tenants are satisfied and happy when they feel like their needs and concerns are being listened and attended to. A compromise is always exacted and everyone feels valued and is, therefore, still happy.

Visit http://www.fredleedsproperties.com/.

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